Ps5 Privacy Policy — Protecting Your Personal Information
This policy explains how ps5 collects, uses, stores, and protects the personal information of our users in Malaysia. We are committed to ensuring your data is always handled with care and kept secure.
Last updated: 2026. Applies to all ps5 users in Malaysia.
1. Information We Collect
When you register and use the ps5 platform, we collect several categories of information to enable us to provide a secure and fully functional service. The information we collect includes:
Full name, email address, phone number, date of birth, and the password you set when creating your ps5 account.
Device type, operating system, browser version, IP address, and access log data collected automatically when you use the platform.
Records of deposit and withdrawal transactions in Malaysian Ringgit (RM) via FPX, eWallet, or bank transfer. We do not store your full bank account number directly.
Gaming activity, betting preferences, transaction history, and platform usage patterns that help us improve our services.
2. How We Use Your Information & Cookies
The information we collect is used solely for legitimate purposes related to the operation of the ps5 platform. The primary uses of your information are as follows:
- Account management: Verifying your identity, processing registration, and managing access to the platform.
- Transaction processing: Managing deposits and withdrawals in RM, verifying payments, and resolving financial disputes.
- Security & fraud prevention: Detecting suspicious activity, preventing unauthorised access, and protecting the integrity of the platform.
- Service improvement: Analysing usage patterns to improve the user experience, platform stability, and content relevance.
- Communications: Sending account-related notifications, service updates, and — where you have given your consent — promotional offers.
About Cookies & Tracking
Ps5 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies allow the platform to remember your preferences, maintain your login session, and collect anonymous usage statistics. You can manage cookie settings through your browser, though disabling certain cookies may affect the functionality of some parts of the platform.
3. Data Storage, Security & Sharing
Data Storage & Security
All personal information collected by ps5 is stored on servers protected with SSL encryption and appropriate technical security measures. We enforce strict access controls to ensure that only authorised personnel can access user data, and only when required for legitimate operational purposes.
Your information is retained for as long as your account remains active, or as long as necessary for service, legal compliance, or dispute resolution purposes. When data is no longer needed, it is securely disposed of in accordance with established procedures.
Sharing Information with Third Parties
Ps5 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. Information may be shared in limited circumstances: with trusted payment processors to facilitate your financial transactions in RM; with technical service providers bound by confidentiality agreements; or when required by law or a valid court order. In all such cases, disclosure is kept to the minimum necessary.
4. Your Rights as a ps5 User
You have the right to request a copy of the personal information we hold about you at any time.
If any of your information is inaccurate or out of date, you may request a correction through your account settings or by contacting customer support.
You may request the deletion of your account and personal data, subject to applicable legal requirements and financial record retention policies.
To exercise any of the above rights, please contact the ps5 customer support team by email at [email protected]. We will process your request within a reasonable timeframe and keep you informed of the action taken.
5. Policy Changes & How to Contact Us
Ps5 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, applicable legal requirements, or platform improvements. Any material changes will be communicated to registered users via a notice displayed on the platform or by email to the registered address.
Users are responsible for reviewing this Privacy Policy periodically. Continued use of the ps5 platform after any changes are published will be considered acceptance of the updated terms. The effective date of the current version of this Privacy Policy is stated at the top of this document.
If you have any questions, concerns, or complaints about how ps5 handles your personal information, we encourage you to reach out to us directly. Our support team is ready to help and will respond as promptly as possible.
Email: [email protected]
For enquiries relating to data privacy, access, correction, or deletion of your personal information.